Your privacy matters to us. This Privacy Policy explains how superlg.ph collects, uses, stores, and protects your personal information when you use our platform.
A quick overview of our core data protection commitments to every superlg.ph player.
Every connection to superlg.ph is secured with industry-standard 256-bit SSL encryption. Your personal and financial data is protected in transit at all times.
Player data is stored on secure, access-controlled servers. We apply strict internal access policies so only authorised personnel can handle your information.
superlg.ph does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information stays within our trusted operational network.
We collect only the data we genuinely need to operate the superlg.ph platform, verify your identity, process transactions, and comply with regulatory requirements.
You have the right to access, review, and request corrections to your personal data held by superlg.ph at any time by contacting our support team.
superlg.ph processes personal data in compliance with applicable Philippine data protection laws and PAGCOR regulatory requirements governing online gaming operators.
This Privacy Policy ("Policy") describes how superlg.ph ("we," "us," "our") collects, uses, stores, discloses, and protects the personal information of users ("you," "Player") who access or use the superlg.ph website at superlgph.net and all associated services. By registering an account or using the superlg.ph platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the superlg.ph platform immediately.
1.1 superlg.ph is committed to protecting the privacy and security of its players. We understand that when you share your personal information with us, you are placing trust in our hands. We take that responsibility seriously and are dedicated to handling your data with care, transparency, and integrity.
1.2 This Policy applies to all personal data collected through the superlg.ph website, mobile platform, customer support channels, and any other touchpoints through which you interact with superlg.ph.
1.3 This Policy should be read in conjunction with our Terms and Conditions and Responsible Gaming Policy, both of which are available on the superlg.ph platform.
2.1 Registration Data. When you create a superlg.ph account, we collect information including your full name, date of birth, email address, mobile number, and residential address. This information is required to verify your identity and comply with PAGCOR KYC requirements.
2.2 Identity Verification Documents. To comply with anti-money laundering (AML) regulations and PAGCOR requirements, we may collect copies of government-issued identification documents such as a Philippine passport, driver's licence, UMID, or SSS card, as well as proof of address documents.
2.3 Financial Data. We collect information about your deposits, withdrawals, and transaction history on the superlg.ph platform. We also collect payment method details (such as GCash account references or bank account information) to the extent necessary to process transactions. We do not store full card numbers or sensitive payment credentials on our servers.
2.4 Gaming Activity Data. We collect data about your gaming activity on superlg.ph, including game history, bet amounts, win/loss records, session duration, and bonus usage. This data is used for account management, responsible gaming monitoring, and regulatory reporting.
2.5 Technical Data. We automatically collect certain technical information when you access the superlg.ph platform, including your IP address, device type, browser type and version, operating system, and session timestamps. This data helps us maintain platform security and improve user experience.
2.6 Communications Data. When you contact superlg.ph customer support, we retain records of those communications, including chat transcripts, emails, and call logs, for quality assurance and dispute resolution purposes.
3.1 superlg.ph uses your personal data for the following purposes:
4.1 superlg.ph processes your personal data on the following legal bases:
5.1 superlg.ph uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and analyse platform usage.
5.2 Essential Cookies: These cookies are strictly necessary for the superlg.ph platform to function. They enable core features such as user authentication, session management, and security. These cookies cannot be disabled.
5.3 Analytics Cookies: We use analytics cookies to understand how players interact with the superlg.ph platform, which pages are most visited, and where technical issues occur. This data is used in aggregate form to improve our services.
5.4 Preference Cookies: These cookies remember your platform preferences, such as language settings and display options, to provide a more personalised experience.
5.5 You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the superlg.ph platform.
6.1 superlg.ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes.
6.2 We may share your personal data with the following categories of recipients where necessary:
6.3 All third parties with whom superlg.ph shares personal data are required to handle that data in accordance with applicable data protection laws and our data processing requirements.
7.1 superlg.ph retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and PAGCOR regulatory requirements. In general, player account data is retained for a minimum of five (5) years following account closure to satisfy AML and regulatory record-keeping obligations.
7.2 Gaming activity records, transaction logs, and KYC documentation are retained for the periods mandated by PAGCOR and applicable Philippine law. After the applicable retention period has expired, your data will be securely deleted or anonymised.
7.3 Communications data, including customer support records, is retained for a period of three (3) years from the date of the communication, unless a longer retention period is required for dispute resolution or legal proceedings.
8.1 Subject to applicable Philippine data protection law, you have the following rights in relation to your personal data held by superlg.ph:
8.2 To exercise any of the above rights, please contact the superlg.ph support team. We will respond to all verified requests within thirty (30) days. We may require you to verify your identity before processing your request.
9.1 superlg.ph implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, strict role-based access controls, regular security audits and penetration testing, and multi-factor authentication for administrative access.
9.2 While superlg.ph takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, and you acknowledge that you provide your personal data at your own risk.
9.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, superlg.ph will notify you and the relevant regulatory authorities in accordance with applicable law.
10.1 The superlg.ph platform is strictly intended for persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
10.2 If you believe that a minor has registered on the superlg.ph platform, please contact our support team immediately so that we can investigate and take appropriate action.
11.1 The superlg.ph platform may contain links to third-party websites or services. This Privacy Policy applies solely to the superlg.ph platform and does not cover the privacy practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
11.2 superlg.ph is not responsible for the privacy practices or content of any third-party websites linked from our platform.
12.1 superlg.ph reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will post the revised Policy on the superlg.ph platform with an updated effective date and, where appropriate, notify registered players by email or on-platform notification.
12.2 Your continued use of the superlg.ph platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how we protect your data.
13.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by superlg.ph, please contact our Data Protection team.
13.2 You may reach us by email at: [email protected]
13.3 We are committed to resolving all privacy-related enquiries promptly and transparently. Our support team is available 24/7 via live chat on the superlg.ph platform.
Your data is safe with us. Join thousands of Filipino players who trust superlg.ph for a secure, fair, and exciting online casino experience. Fast GCash deposits. 21+ only.